Salesforce AE FAQ for Enablement Hub Microsite
Quickly get answers to all of your questions about ketteQ + Salesforce.
Sales Process
As market volatility and disruptions rise, supply chain planning has become a top investment priority—often surpassing CRM systems. This shift opens an opportunity to introduce the ketteQ + Salesforce Adaptive Supply Chain Planning solution, built natively on Salesforce, to your accounts. Disruptions like geopolitical tensions, labor shortages, and fluctuating demand have exposed vulnerabilities in even the strongest supply chains. While CRM is vital, many executives now see a resilient supply chain as the key to success. Adaptive AI-based solutions can unlock major financial and operational value.
More information: Read Why Supply Chain Solutions Are Stealing the Spotlight from CRM Investments to learn more about why supply chain is hot.
Supply chain has emerged as a strategic imperative for organizations striving to stay competitive and agile while unlocking significant financial and operational value. As fluctuating demand, global disruptions, and evolving customer expectations reshape business landscapes, forward-thinking CIOs are turning to ketteQ’s Adaptive Supply Chain Planning solutions, built on Salesforce. Together, these platforms are transforming how supply chains operate, delivering measurable value directly to supply chain teams.
More Information: Read How ketteQ + Salesforce Empower CIOs to Revolutionize Supply Chain Planning to learn how to engage CIO in supply chain discussions.
The sales cycle typically lasts between 3–6 months, depending on the complexity of the account and scope of the solution. ketteQ drives the demos, business case development, and stakeholder meetings to ensure a smooth and accelerated process.
More Information: Read the ketteQ + Salesforce Win Stories and How ketteQ + Salesforce Creates Big Deals, Quick Wins, and Long-term Dela Flow
ketteQ + Salesforce currently have 10 joint customers with an average deals size of $400,000 ARR. Read ketteQ + Salesforce Win Stories for more deal information.
ketteQ’s native integration with Salesforce allows customers to leverage existing Salesforce tools and unused licenses, often leading to additional opportunities to sell Manufacturing Cloud, Service Cloud, additional Salesforce licenses to include Agentforce, and other ISV solutions.
Salesforce AEs serve as connectors, introducing ketteQ to accounts with supply chain planning needs. After the introduction, ketteQ does all the heavy lifting by managing most of the process, including demos, meetings, and business case development, proposals and contracting.
KetteQ does most of the heavy lifting and handles discovery sessions, solution demonstrations, business case development, proposal creation and contracting. The ketteQ supply team experts ensure that Salesforce AEs have all the resources and support needed to close deals efficiently.
Look for accounts with complex supply chain challenges like demand forecasting, inventory optimization, or production planning. Additionally, accounts using spreadsheets or outdated systems for supply chain planning are prime candidates for ketteQ solutions.
More Information: Keywords You Should Listen for to Identify Supply Chain Opportunities for more information on prospecting.
The primary buyers of supply chain solutions are VP Supply Chain, Chief Supply Chain Officer and CIO, however ketteQ delivers value to other functions across the organization. As a result, other titles can serve as great conduits to the primary buyers.
The following titles can be targets for introductory conversations:
- VP of Supply Chain
- Chief Supply Chain Officer (CSCO)
- Chief Operating Officer (COO)
- VP of Operations
- VP of IT
- CIO
- VP or Director of Sales Operations
- VP Sales
More Information: Read How to Open CIO Doors with Supply Chain Opportunities to learn more about engaging CIOs.
Product and Solution Capabilities
ketteQ addresses demand and supply planning, inventory optimization, production scheduling, and scenario planning. It helps companies overcome inefficiencies caused by outdated systems, spreadsheet-based manual processes, and siloed data.
More Information: Check out the ketteQ + Salesforce solution page and Introducing ketteQ: Accelerating Success for You and Your Accounts to learn more about ketteQ
Yes, ketteQ is the only supply chain planning solution on the Salesforce AppExchange. Check out ketteQ on the AppExchange to view presentations, video demos, reviews, solution details and more.
- Seamless Integration: Native Salesforce architecture ensures compatibility with existing tools like Sales Cloud, Manufacturing Cloud, and Service Cloud.
- Ease of Use: Familiar Salesforce interface drives quick adoption.
- Collaboration: Connects sales and operations for more effective decision-making.
- Scalability: Designed to grow with your accounts' needs.
More Information: Read How ketteQ + Salesforce Drive ROI in Supply Chain Planning and Simplify, Align, Transform: The Power of ketteQ + Salesforce to learn more about the operational and financial value delivered by ketteQ + Salesforce.
ketteQ serves industry giants and mid-market leaders across divers industries which include:
- Consumer Packaged Goods (CPG)
- Food and beverage
- High Tech
- Consumer Electronics
- Industrial Equipment
- Semiconductor
- Life Sciences
- Pharmaceuticals
A growing list of enterprise companies and leading mid-market companies from diverse industries around the world are making the switch to ketteQ.
More Information: Read our Customer Stories to hear about the operational and financial value we deliver to a rapidly growing list of companies around the world.
ketteQ is built natively on Salesforce, utilizing its architecture for data integration, analytics, and workflows and is the only supply chain planning solution on the AppExchange. This enables users to access real-time supply chain insights within the Salesforce ecosystem.
PolymatiQ™ is ketteQ’s a patent-pending supply chain solver that leverages AI, machine learning, and predictive analytics for adaptive planning. Unlike static models, PolymatiQ dynamically tests thousands of scenarios, ensuring the most resilient and informed decisions.
More Information: Read Game-Changing Value: How ketteQs’ Probabilistic Modeling Transforms Supply Chain Planning and Mastering the Unpredictable to learn about the transformational value delivery by the patent-pending PolymatiQ™solver.
ketteQ employs AI and machine learning to:
- Predict demand more accurately.
- Optimize inventory levels.
- Analyze scenarios dynamically to recommend actionable insights.
- Enables intuitive planning via conversational UI
More Information: Read Unleashing the True Power of AI, Machine Learning and Cloud Computing in Supply Chain Planning to learn more about ketteQ’s innovative use of AI and machine learning
ketteQ’s seamless Salesforce integration and detailed playbooks make it easy to leverage Agentforce for collaboration and account growth. Pre-arranged demos and resources are readily available to help Salesforce AEs engage their accounts.
Notable implementations include:
- Carrier
- NCR Voyix
- Trimble
- Cosmetica Labs
- ACG
- JCI
- Mativ
- Bonide
- The Greenery
Check out our win stories to learn more about how ketteQ + Salesforce quickly closed deals and delivered measurable value to customers.
Implementation and ROI
ketteQ delivers measurable operational and financial value within 3–6 months, compared to the 12–36 months typically required by legacy systems.
More Information: Check out How ketteQ + Salesforce Deliver Results Faster Than Legacy Systems to learn more about ketteQ’s rapid implementations, quick time to value, and low total cost of ownership (TCO).
ROI is measured through improved forecast accuracy, reduced inventory, faster decision-making, and increased revenue. Customer stories consistently show double-digit improvements in key metrics.
KetteQ’s phased implementation approach ensures minimal disruption by focusing on one business unit or region at a time, with regular stakeholder alignment and hands-on support.
ketteQ has a lower TCO due to its Salesforce-native architecture, faster implementation timeline, and reduced reliance on IT resources.
More Information: Read How ketteQ + Salesforce Drive ROI in Supply Chain Planning to learn more about how ketteQ’s quick time to value and low TCO.
The limitations of legacy systems are becoming increasingly clear in today’s volatile, complex supply chain environment. As companies face continuous disruptions and rapid market changes, they require a solution that is flexible, responsive, and capable of real-time decision-making. ketteQ’s PolymatiQ™-powered Adaptive Supply Chain Planning offers a comprehensive solution for businesses seeking to future-proof their operation by offering
ketteQ offers:
- Faster implementation times (3–6 months vs. 12–36 months).
- Faster time to value and low TCO
- Adaptive planning with AI-driven PolymatiQ™ solver.
- Native Salesforce integration for real-time collaboration and analytics.
More Information: Read our white paper From Firefighting to Future Proofing: ketteQ’s Adaptive Supply Chain Planning to gain and in-depth understand of ketteQ’s core differentiators.
Customers prefer ketteQ for its flexibility, real-time insights, quick time to value, lower TCO, and seamless Salesforce integration. Its proven track record with companies like Carrier, NCR, and ACG demonstrates its ability to drive measurable results.
More Information: Read our Customer Win Stories to learn more about why companies around the world are making the strategic decision to upgrade their supply chain planning to ketteQ + Salesforce.
Partnering with ketteQ
ketteQ provides ongoing customer success resources, including training, user adoption programs, and access to additional tools or solutions to expand the partnership.
Through robust onboarding, training, and regular check-ins, ketteQ ensures clients see continuous value and are prepared to scale their operations as needed.
Salesforce AEs receive full quota credit for introducing ketteQ opportunities. Quota credit and commissions align with Salesforce policies, ensuring you benefit from every deal.
We are constantly creating resources and content designed to support your pursuit of quick win, high value supply chain planning opportunities.
- Customer Stories: Detailed customer success stories highlighting how a growing list of customers are unlocking meaningful financial and operational value with ketteQ + Salesforce.
- Win Stories. These real-world stories illustrate how ketteQ’s team of supply chain experts collaborated with Salesforce AEs to quickly close large deals.
- Blog Posts & White Papers. Written for the Salesforce AEs and covering topics from prospecting and introductions to how to have a supply chain conversation with a CIO.
- Introduction Support: ketteQ provides pre-arranged demos, discovery calls, and tailored resources to help engage accounts effectively.